Thank you for shopping with us! We want you to be satisfied with your purchase. Please review our return policy below:
Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- Products must be unused, in their original packaging, and in the same condition as received.
- Clearance or sale items are final sale and not eligible for returns or exchanges.
- Custom or special-order items are not eligible for returns.
Return Process
- To initiate a return, contact our Customer Support team at [email/contact form link] with your order number and reason for the return.
- Once your return is approved, we will provide a return authorization and instructions for shipping the item back to us.
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
Refunds
- Approved returns will be refunded to the original payment method within 7-10 business days of receiving the item.
- Shipping charges are non-refundable.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos and details of the issue. We will work with you to resolve the problem promptly.
Exchanges
We currently do not offer direct exchanges. If you need a different product, please initiate a return and place a new order.
If you have any questions about our return policy, feel free to reach out to customer support team at 916-484-4424. We are here to help!
